Online + Onsite
Provide Responsible Service of Alcohol

Nationally Accredited Course

UNIT CODE: SITHFAB021

Accrediated

The unit HLTAID009 is accepted in all states of Australia.

Fast

Complete the course and receive your Statement of Attainment in hours.

Online + Onsite

Enjoy the convenience of online training, anywhere and anytime.

Support

Qualified trainers and admin staff provide support online and face-to-face.

Nationally Recognised
Online + Onsite
12-month Access
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The Victorian Liquor Commission (the Commission) delivers licensing, investigative, disciplinary and other regulatory functions under the Liquor Control Reform Act 1998 (the Act) and regulations relating to the supply and consumption of liquor in Victoria.

According the Commission, the Responsible Service of Alcohol (RSA) online course gives bartenders, wait staff, security staff, and hospitality managers the essential skills and knowledge they need to serve alcohol safely and legally in Victoria.

You will learn from industry experts and gain the skills and knowledge to serve alcohol safely in different settings, following the requirements of the Victorian Commission for Gambling and Liquor Regulation.

This training includes pre-learning knowledge through the ShortCourseFast online study system. This is NOT a compulsory part of the training. It aims to help students improve their cutting-edge knowledge.

This course will be formally delivered through a 6 (six) hours face-to-face training by the Innovative Institute of Australia.

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The training will be delivered by the Innovative Institute of Australia (IIA), a registered training organisation. (RTO #45549)

In Victoria, an RSA training is mandatory for all licensees and staff who sell, offer, or serve alcohol under general, on-premises, late-night, or packaged liquor licences. This course is for anyone in Victoria who works in a place where alcohol is sold or served. This includes all hospitality, tourism, and event venues, as well as packaged liquor outlets, wineries, breweries, and distilleries.

During this course, students will cover the following areas:

How to recognise intoxicated customers and underage people, and how to deal with them in a professional way.
How to create a safe and welcoming environment in your venue.
A clear understanding of liquor licensing requirements so you feel confident and ready to work in the industry.

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You are required to undertake an assessment during the course of the day.

The assessment includes:

active participation
role play
answering questions

On enrolment, please advise if you require assistance with reading the questions, and you will then be placed in the next available course where assessment support is provided.

Nationally Recognised
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12-month Access
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Entry requirements:

The course Provide Responsible Service of Alcohol is open to everyone. No prerequisites, experience, or prior knowledge are required.

Students are required to complete the online study before entering the face-to-face class.

Age limit:

Students MUST be 16 years of age and over at the time of course commencement, students will NOT be able to use the LCV RSA certificate until they are age of 18th years old.

How to apply?

Click on the blue "Start Now" button to complete an online application form. Once you have submitted the form, the Institute's teachers will review your application and respond to you by email within a few hours.

You will receive a welcome email from the Institute, including the Terms and Conditions, the Refund Policy and the details on how to pay the fees. Once you have paid your fees, you will receive an email from the Institute with details on how to log in to the online study platform. You can then start your course.

Nationally Recognised
Online + Onsite
12-month Access
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Upon successful completion of the Provide Responsible Service of Alcohol training, you will be issued an official Statement of Attainment — commonly referred to as the SITHFAB021 Provide Responsible Service of Alcohol — by the Innovative Institute of Australia (IIA).

As a registered training organisation (RTO) approved by the Australian Skills Quality Authority (ASQA), IIA’s certification is nationally recognised and serves as formal evidence of your successful training.

Your certificate will be issued via email and can be verified through the USI (Unique Student Identifier) system.

If you prefer a printed copy, it can be provided upon request for an additional administrative and postage fee. It is recommended that you provide a copy of your certificate to your employer and retain a digital copy for easy access while at work.

You will also receive an RSA License issued by the Victorian Liquor Commission.

Certificate valid:

The RSA License issued by the Victorian Liquor Commission is valid for three (3) years, and then students will need to complete an online RSA refresher course every three (3) years and before their RSA certificate expiry date.
The online RSA refresher course is free.
To complete the online RSA refresher course, please visit the Victorian Liquor Commission official website https://www.vic.gov.au.

Nationally Recognised
Online + Onsite
12-month Access
Secure Online Payment

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How do I enrol in the course?

Click on the blue "Start Online Now" button to complete an online application form. Once you have submitted the form, the Institute's teachers will review your application and respond to you by email within a few hours.

How do I pay the fees?

You can pay the fees via bank transfer or online payment. The online payment system is supported and secured by National Australia Bank (NAB).

How fast does the course take to complete?

Most people complete online courses in as fast as 3 to 4 hours.

When will you get your Statement of Attainment?

Our assessors work full-time from Monday to Friday and typically process your Statement of Attainment within 1 business day after course completion.

What should I do if I need help?

You are welcome to contact us by email or text a message through WhatsApp. Our friendly staff are always ready to help you during working hours.

Nationally Recognised
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12-month Access
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Unique Student Identifier (USI) is an Australian government system to keep track of a student’s training records and qualifications.

Your Unique Student Identifier (USI) is your personal education number required for all nationally recognised study, including university and vocational education and training (VET), including diplomas, degrees and accredited short courses.

Students can apply for a FREE unique USI from the government website. A USI code is made up of 10 letters and numbers; it is free and stays with a student for life.

If you complete an accredited short course with us, we will update your nationally recognised training in the system within 15 working days after your training completion.

If you have studied in Australia before, including formal study for qualifications or accredited short courses, you should have applied USI already. If you cannot remember your USI number, you can get it back from the government system.

Click the left picture to access the Australian government's USI system. If you do not have a USI, select "Create your USI". If you cannot remember your previous USI, select "Find your USI".

Nationally Recognised
Online + Onsite
12-month Access
Secure Online Payment

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Course fee

Visit the Short Course Fast website for our current fees www.shortcousefast.com. The fees are listed on the courses' information pages.

Statement print fee

Short Course Fast sends Statement of Attainment as electronic copies to students within five (5) business days of successful course completion via email. If students request a printed Statement of Attainment, they will be charged a printing fee of AUD$15.00. Please speak with your trainer if you require a hard copy.

Statement post fee

Students can pick up the printed certificates or ask Short Course Fast to post the printed Statements of Attainment. The post will be sent via Australia Post Express Post, and students will be charged a post fee of AUD$15.00 per printed statement.

Failure to make payment

Before starting training courses, students are required to pay all fees. No Statements of Attainment and/or Certificates will be issued until full payment has been made.

If you are experiencing financial difficulty, please contact us before enrolment.

Refund policy

Students will receive a refund of 75% of the total payment if they submit a written notice of withdrawal 5 (five) working days prior to their courses' commencement date. An admin Fee of 25% of the total payment will be charged.
Students will receive a refund of 50% of the total payment if they submit a written notice of withdrawal 3 (three) working days prior to their courses' commencement date. An admin Fee of 50% of the total payment will be charged.
Students will NOT receive any refund if they submit a written notice of withdrawal within 2 (two) working days prior to the commencement of their courses or after the commencement of their courses.
The Statement Print Fee and the Statement Post Fee are NOT refundable.

Online + Onsite Provide Responsible Service of Alcohol Nationally Accredited Course UNIT CODE: SITHFAB021

Online + Onsite
Provide Responsible Service of Alcohol

Nationally Accredited Course

UNIT CODE: SITHFAB021